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Service Desk Operative

Band 3

Main area
IM&T
Grade
Band 3
Contract
Fixed Term 2 years
Hours
Full Time, 37.5 hours
Job ref
352-SDO-18-N15
Site
North Manchester General Hospital
Town
Manchester
Salary
£16,968 - £19,852
Closing
26/01/2018 23:59

An exciting opportunity has arisen for a 2 year fixed term, Service Desk Operative role to work within the IM&T Service Desk providing first line IT support to the Pennine Acute Trust.

The role will be responsible for all incident and request logging, triage and prioritisation of incidents, resolution of issues if possible and directing those that can’t be resolved at first contact to the correct team within IM&T.

You will be responsible for the day to day operational support and essential skills include excellent customer relation skills and communication skills and a general understanding of desktop computers, printers, applications and systems.

If you are considering a career with us - and we hope that you will – we want talented people who can help build this new environment. We are bringing together teams with experience and expertise across a range of disciplines, people who are passionate about improving patient care, share a common purpose and are focused on delivering services that our clients need and want.

We reserve the right to close the online vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and return your application form as soon as possible.

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Apply online now

Further details / informal visits contact

Kristy Tytler
IT Service Desk Manager
IM&T
0161 604 5248
kristy.tytler@pat.nhs.uk

If you have problems applying, contact

Telephone
0161 720 2691